Where you go and what you do

When you access cartridgefinder.com, our Web server recognizes your domain name, but not your e-mail address. We collect data about which pages consumers access, how many visits we get, and from where visitors arrived at our site. We use this information for internal review only, in aggregate and non-personally-identifiable form.

Cookies

When you visit or register with cartridgefinder.com, we create your personal profile, assign a personal identification number, then send this PIN back to your computer's hard drive in the form of a cookie. This small bit of code is a very small text file that makes Web surfing easier by saving your preferences while you're at our site.

The use of cookies is an industry standard; most major Web sites use them. They enable us to learn more about your use of our site, increase the Web site's functionality, eliminate the need for registration forms, and allow us to better serve our customers' needs. Cookies record session information, such as items you add to your shopping cart, but not security-sensitive personal information such as credit card numbers or passwords.

Some of our business partners use cookies on our site. We have no access to or control over these cookies, but we assure you, we do not share your personally identifiable information with these third parties.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of cartridgefinder.com and its functionality and links will not function properly or may be considerably slower if you refuse cookies. If you want to control which cookies your computer accepts, follow the instructions for your particular Internet browser system located at http://www.microsoft.com/term/privacy.htm.

This privacy statement covers the use of cookies by cartridgefinder.com only and does not cover the use of cookies by any advertisers.

Your personal information

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. We will use your contact information only to communicate with you about the status of your order and your account, so you may not opt out of these e-mails.

We will not share your personal information with other parties. All shipping and all credit card processing is done in-house.

We indefinitely maintain all of the information you give to us to help serve you better and to understand our customers and their purchasing patterns over time. Any payment information that is maintained by us is masked to keep it protected in the unlikely event of unauthorized security breaches.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at sales AT cartridgefinder.com.

We are located at 6901 Lynn Way, Pittsburgh, Pennsylvania, 15208.

Problems

If at any time you have a question or dispute concerning your visit here or your order transaction, contact us at sales AT cartridgefinder.com. Please provide your first and last name, order number, if applicable, your question or concern, and relevant item numbers. We will get back to you promptly. If we are unable to resolve your complaint to your satisfaction, you may submit your complaint in writing to an independent arbitrator to obtain an impartial assessment of your case. Any such arbitration will be deemed “conditionally binding,” meaning that the decision of the arbitrator will be binding upon both you and Cartridge Finder if you accept the decision.

If your dispute concerns our compliance with this privacy policy, and if we are unable to resolve your complaint to your satisfaction, you may elect to contact BBBOnLine's Privacy Policy Review Service.

Security

The confidentiality of our customers' and visitors' personally identifiable information is of utmost concern to us. We exercise great care to provide secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, so while we strive to protect your personal information, Cartridge Finder cannot ensure or warrant the security of any information you transmit to us or from our online products or services; you do so at your own risk.

Once we receive your transmission, we make our best effort to ensure its security in our systems. When your credit card information is transmitted to cartridgefinder.com, we use industry standard, SSL (secure socket layer) encryption to ensure the security of your information. We also have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

Notwithstanding, due to the open nature of the Internet, we cannot guarantee the absence of theft, hacker activity, electronic or non-electronic tampering, or computer crime, and we hereby disclaim responsibility and liability for stolen information.

Disclaimer

The Privacy Policy adopted by CartridgeFinder and all statements contained on this concerned with site privacy and customers' data are not a contractual obligation; any kind and any such obligation is hereby disclaimed, but CartridgeFinder will take reasonable measures to implement this policy. This privacy policy is not intended to be “advertising” or “advertising claims,” but is intended to set forth our policy, including our practices and intentions about how we conduct our business.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on cartridgefinder.com.

Notice

Periodically, we may change this privacy policy, in which case we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

All changes are effective after we provide you with at least thirty days' notice by posting the changes on our Web site and sending an e-mail to users who have provided us their e-mail address for this purpose. Within these thirty days, you have the opportunity to notify us if you do not agree to the changes and if you would like your information erased from our system.

We reserve the right to modify this privacy statement at any time, so please review it frequently.